We set up automated SMS follow-up sequences that nurture leads from inquiry to appointment — without your team lifting a finger. When a lead comes in, they enter a multi-step text sequence: instant acknowledgment, value-add message, social proof, and appointment offer — all sent on an optimized schedule. Text messages have a 98% open rate (vs 20% for email), and most are read within 3 minutes. We make sure every lead gets the right message at the right time.
Basic SMS Follow-Up
NYC-built · 7–14 day deploy
Open rate
98%
Avg. read time
3 min
Response rate
45%
Deployment
5 days
How basic sms follow-up is used
Concrete applications of basic sms follow-up we deploy for NYC businesses. Pick one to start, or stack them as you grow.
When a lead fills out your form, they get: Text 1 (instant): 'Thanks for reaching out!' Text 2 (2 hours): 'Here's a free guide on [topic].' Text 3 (1 day): 'Ready to chat? I have Tuesday at 2pm open.' Text 4 (3 days): 'Last check-in — here's what [similar business] achieved.'
When a prospect doesn't show up for a scheduled call, they automatically get a text 15 minutes after the missed appointment: 'Hey [Name], noticed we missed our call. Everything OK? Want to reschedule?' — 40% of no-shows rebook from this single text.
After a completed job or successful engagement, the customer gets a text: 'Thanks for choosing [Business]! Would you mind leaving a quick Google review? [link]' — 35% of customers leave a review from a text request vs 5% from email.
Past customers who haven't engaged in 90+ days get a reactivation text: 'Hey [Name], it's been a while! We've got a new [service/offer] that might be perfect for you. Want to learn more?' — 15% of dormant customers re-engage.
How we build it
From kickoff to production in 14 days. Here's exactly how we deploy basic sms follow-up — and what you'll see at each step.
We define your target audience, messaging goals, and the key sequences (new lead nurture, no-show recovery, review requests, reactivation).
We write the SMS copy, set up the Twilio number, build the automation sequences in GoHighLevel/Zapier, and configure the scheduling logic.
We register the 10DLC number, test with real phone numbers, verify compliance (opt-out, business-hours logic), and activate the sequences on your live lead sources.
We monitor delivery rates, response rates, and conversion data. We tune the message copy, timing, and sequence length for 30 days.
What you get
Everything that ships as part of an engagement. No surprise invoices, no hidden fees — these are the assets you walk away with.
Tools we use:
TwilioGoHighLevelZapierCalendlyOpenAI GPT-4oCancel anytime after implementation
100% engineered, zero team downtime
Continuous monitoring & optimization
Proof, not promises
Real NYC engagements that used this service. Same playbook, different industries.
15 hrs
saved per week
Within 3 weeks the firm had 0% manual data entry errors, eliminated 15 hours of weekly admin work, and shortened average days-to-pay by 9 days. The owner now focuses on operations, not billing.
“AI AutoMationNY cut our billing time in half. We stopped hiring for an admin role we no longer needed.”
— Andrew V., Owner
15%
AOV increase
Increased average order value by 15%, cut first-response time from 4 hours to under 60 seconds, and reduced stockouts by 70%. The team now ships 3x more campaigns with the same headcount.
“It feels like we hired a customer support team and a buyer — without actually hiring either.”
— Maya R., Founder
Basic SMS Follow-Up FAQ
The most common questions about this service — answered straight, no fluff.
Ready when you are
Book a free 15-minute NYC AI Audit. We’ll map your workflow, identify the highest-ROI automation, and hand you a one-page opportunity map — no obligation.
