Basic SMS Follow-Up
We set up automated SMS follow-up sequences that nurture leads from inquiry to appointment — without your team lifting a finger. When a lead comes in, they enter a multi-step text sequence: instant acknowledgment, value-add message, social proof, and appointment offer — all sent on an optimized schedule. Text messages have a 98% open rate (vs 20% for email), and most are read within 3 minutes. We make sure every lead gets the right message at the right time.
Basic SMS Follow-Up
NYC-built · 7–14 day deploy
Open rate
SMS-level
Avg. read time
3 min
Format
Conversational
Deployment
5 days
How basic sms follow-up is used
Real use cases we ship
Concrete applications of basic sms follow-up we deploy for NYC businesses. Pick one to start, or stack them as you grow.
New lead nurture sequence
When a lead fills out your form, they get: Text 1 (instant): 'Thanks for reaching out!' Text 2 (2 hours): 'Here's a free guide on [topic].' Text 3 (1 day): 'Ready to chat? I have Tuesday at 2pm open.' Text 4 (3 days): 'Last check-in — here's what [similar business] achieved.'
No-show recovery
When a prospect doesn't show up for a scheduled call, they automatically get a text 15 minutes after the missed appointment: 'Hey [Name], noticed we missed our call. Everything OK? Want to reschedule?' — 40% of no-shows rebook from this single text.
Review request sequence
After a completed job or successful engagement, the customer gets a text: 'Thanks for choosing [Business]! Would you mind leaving a quick Google review? [link]' — 35% of customers leave a review from a text request vs 5% from email.
Reactivation campaign
Past customers who haven't engaged in 90+ days get a reactivation text: 'Hey [Name], it's been a while! We've got a new [service/offer] that might be perfect for you. Want to learn more?' — 15% of dormant customers re-engage.
How we build it
The 14-day sprint
From kickoff to production in 14 days. Here's exactly how we deploy basic sms follow-up — and what you'll see at each step.
Discovery
We define your target audience, messaging goals, and the key sequences (new lead nurture, no-show recovery, review requests, reactivation).
Build
We write the SMS copy, set up the Twilio number, build the automation sequences in GoHighLevel/Zapier, and configure the scheduling logic.
Deploy
We register the 10DLC number, test with real phone numbers, verify compliance (opt-out, business-hours logic), and activate the sequences on your live lead sources.
Tune
We monitor delivery rates, response rates, and conversion data. We tune the message copy, timing, and sequence length for 30 days.
What you get
Deliverables, on day 14
Everything that ships as part of an engagement. No surprise invoices, no hidden fees — these are the assets you walk away with.
Tools we use:
TwilioGoHighLevelZapierCalendlyOpenAI GPT-4oZero ongoing risk
Cancel anytime after implementation
10–14 day deployment
100% engineered, zero team downtime
Monthly tuning
Continuous monitoring & optimization
Basic SMS Follow-Up FAQ
Questions we get asked
The most common questions about this service — answered straight, no fluff.
Ready when you are
Let’s build your basic sms follow-up — live in 14 days.
Book a free 15-minute NYC AI Audit. We’ll map your workflow, identify the highest-ROI automation, and hand you a one-page opportunity map — no obligation.