Skip to content
AI AutoMationNY — SBA Certified, SDVOSB, New York State Certified Service-Disabled Veteran-Owned Business
(718) 500-2221
NYC HQ • 24/7 AI System Live
Smart web chat that converts visitors 24/7

AI Chatbot & Live Chat

We deploy an AI chatbot on your website that engages every visitor, answers their questions from your knowledge base, qualifies them with smart prompts, captures contact info, and hands off to your team seamlessly when a human touch is needed. Trained on your business, branded to match, shipped in 7–10 days. Convert traffic you're already paying for.

AI Chatbot & Live Chat

NYC-built · 7–14 day deploy

Visitor engagement

100%

FAQ accuracy

98%+

Deploy time

7–10 days

How ai chatbot & live chat is used

Real use cases we ship

Concrete applications of ai chatbot & live chat we deploy for NYC businesses. Pick one to start, or stack them as you grow.

Website Visitor Engagement & Qualification

Every visitor gets a contextual greeting within 5 seconds. The AI asks 1–2 smart qualifying questions (What brings you here? What's your team size?), routes qualified visitors to a meeting booking flow, and captures contact info from tire-kickers for nurture. No silent drop-offs.

Customer Support Deflection

Trained on your help docs, FAQs, policies, and past tickets. The AI answers 60–80% of support questions instantly — order status, return policy, pricing, hours, troubleshooting. Complex or sensitive issues escalate to your team with full conversation context attached.

Product Recommendations & Upsell

The AI reads visitor intent and recommends the right product, plan, or add-on in real time. 'Looking for accounting software? Most NYC firms your size pick Plan X — want to see why?' Increases AOV and shortens the sales cycle by surfacing the right offer at the right moment.

Lead Capture from Website Traffic

98% of visitors leave without filling a form. The chatbot captures name + email + company in a conversational flow that feels natural — not a wall of fields. Every visitor who chats becomes a CRM contact, scored + routed, even if they don't book a meeting.

How we build it

The 14-day sprint

From kickoff to production in 14 days. Here's exactly how we deploy ai chatbot & live chat — and what you'll see at each step.

1Day 0–2

Discovery

We audit your website traffic, list your top FAQs + visitor intents, map the qualification flow, and pick the platform (Intercom, Drift, Tidio, Crisp) based on your stack + budget.

2Day 2–6

Build

We build the knowledge base from your docs + past tickets, design the conversation flows, configure the qualification prompts, and brand the widget to match your site. We wire CRM sync + live chat handoff.

3Day 6–8

Deploy

We install the widget on your site (1-line script or native plugin), test the flows with real scenarios, and launch. Your team gets trained on the live chat inbox + handoff workflow.

4Day 8–14

Tune

We review every conversation log, refine the knowledge base, add edge-case handling, tune the qualification prompts, and optimize the upsell logic. By Day 14 the bot is deflecting 60–80% of FAQs and capturing leads around the clock.

What you get

Deliverables, on day 14

Everything that ships as part of an engagement. No surprise invoices, no hidden fees — these are the assets you walk away with.

1 production-ready AI chatbot deployed on your website (web + mobile)
Knowledge base trained on your FAQs, docs, pricing, products, and policies
Branded widget matching your site design — colors, logo, tone of voice
Lead qualification flow + contact capture synced to your CRM
Live chat handoff — AI passes full context to a human rep in 1 click
Product recommendation + upsell logic tuned to your catalog
Analytics dashboard — conversations, deflection rate, leads captured, handoff rate
14-day optimization + SOP documentation + Loom training

Tools we use:

IntercomDriftTidioOpenAI GPT-4oCrisp

Zero ongoing risk

Cancel anytime after implementation

10–14 day deployment

100% engineered, zero team downtime

Monthly tuning

Continuous monitoring & optimization

Proof, not promises

AI Chatbot & Live Chat in action

Real NYC engagements that used this service. Same playbook, different industries.

Retail / E-commerceDUMBO, Brooklyn

15%

AOV increase

DUMBO Boutique Studio

Increased average order value by 15%, cut first-response time from 4 hours to under 60 seconds, and reduced stockouts by 70%. The team now ships 3x more campaigns with the same headcount.

It feels like we hired a customer support team and a buyer — without actually hiring either.

Maya R., Founder

AI Chatbot & Live Chat FAQ

Questions we get asked

The most common questions about this service — answered straight, no fluff.

Ready when you are

Let’s build your ai chatbot & live chat — live in 14 days.

Book a free 15-minute NYC AI Audit. We’ll map your workflow, identify the highest-ROI automation, and hand you a one-page opportunity map — no obligation.